Shipments and returns
Shipping policy
- Price of shipping is $ 6.50 for order less than $ 50 of value. It usually takes 2-3 weeks for your order to be delivered but most of the time less than that.
- All packages arrive at your local post office. Your local postman either delivers the package or leaves a notice in case you are not at home.
- Please consider that the delivery can take a little bit longer as planned due delay at customs, which doesn't depend on our delivery service. That's why we can't guarantee, that you will receive your order in time. The package may be also delivered earlier. All silk fabrics on our website are available to be shipped to you immediately. Our goal is to process all orders within 48/72 hours of receipt. We'll do our best to pack and ship an order promptly . You will get an automatic e-mail notification once your order is approved.
- We will do everything for in-time delivery. If there is a problem with the delivery of your order, be sure we will do our best to solve the problem.
- Our Customer Care Specialists are happy to help you with any question you may have. Please feel free to contact us.
Returns
Any claims must be made within 15 days of receipt of goods. No claims allowed after goods are cut. All sample cut sales are final. Please contact us for a return authorization. A re-stocking fee may be charged on returned orders.
Secure payment
We accept and process you payment by our gateway payment processor.
All transaction are protected in order to ensure extremely security.